Professional Summary
AWS-certified Technology architect with 10+ years experience in designing and managing secure, scalable infrastructure and hybrid cloud solutions
Proven track record in system architecture design, cloud transformation and network and storage optimization to ensure high availability and performance
Adept at supporting global operations with reliable, efficient technology solutions
Experience
CNN
System Engineer
Hong Kong
2012-Present
System Design & Architecture
Architected and maintained APAC virtualized infrastructure using Hyper-V hosting multiple servers, ensuring high availability and timely patching
Designed storage and network connectivity strategies that optimize data availability, system reliability, and operational efficiency for APAC headquarters
Cloud Transformation & Technology Integration
Implemented cloud-based infrastructure solutions for broadcast workflows, enabling hybrid cloud access for distribution and remote monitoring (LiveU Central, Haivision Hub 360)
Migrated on-premises SQL database to AWS cloud native solution for high availability and disaster recovery
Led deployment of global IPTV system upgrade, collaborating with network teams to upgrade network infrastructure, increasing channel capacity by 30%
Planning & Collaboration
Plan and develop blueprints for the organization’s 10 year plans, such as scalable video infrastructure, IP based conference and telecommunication infrastructure
Collaborate cross-functionally to design optimal system architecture solutions, such as cybersecurity compliance, London headquarters media operations
Automation & Monitoring
Automated endpoint provisioning for 200+ devices using JAMF for Mac and WDS and Goverlan for Windows. Authored scripts (Powershell and batch) for repetitive tasks
Developed proactive dashboards for monitoring solutions (Nagios, Sensaphone, IPS) for operational excellence
Utilized ServiceNow to manage incidents, service requests, change approvals, and knowledge base documentation, following ITIL best practices, to support reliable service delivery
NHS Wales Royal Glamorgan Hospital
System Support Engineer
Llantrisant, UK
Administered and maintained enterprise systems, performing regular backups, updates, and fault resolution to ensure consistent uptime in high-demand environments
Designed and deployed web-based platform to improve internal workflow, working closely with stakeholders from planning through delivery
Installed, configured, and maintained hardware and network infrastructure including patching, diagnostics, and remote access setup ensuring scalable support across distributed teams
Collaborated with external technology vendors for system rollout, ongoing maintenance, and integration of specialized hardware and software platforms
Delivered IT support and training across critical departments; provided out-of-hours support to sustain 24/7 system availability
Education
Xiamen University
MSc Computer Science
Xiamen, China
Sheffield Hallam University
BSc Computer and Network Engineering (2:1)
Sheffield, UK