Professional Summary
Broadcast engineer with 10+ years' experience operating and managing critical infrastructure in fast-paced media environments, currently seeking opportunities to relocate back to the UK
Skilled in IP and traditional video workflows, live transmission support, and end-to-end broadcast engineering
Adept at supporting global operations with reliable, efficient technology solutions
Experience
CNN
System Engineer (Broadcast)
Hong Kong
2012-Present
Broadcast Engineering
Operating and maintaining critical broadcast infrastructure for CNN's Asia headquarters, both traditional video and IP based workflows
Deliver hands-on support for transmission, networking, video routing and signal flow using tools such as encoders/decoders, spectrum analyzers, Magnum and monitoring tools to ensure uninterrupted broadcasts
Supported live broadcast environments to maintain transmission over video and network infrastructure, including studio shows and special events such as New Years Eve show on location
Implemented hybrid cloud-based infrastructure solutions for broadcast workflows for distribution and remote monitoring (Live Central, Haivision Hub 360)
Established post production workflows and best practices, documenting the processes and providing hands-on hardware/software support
System Engineering & Automation
Led deployment of global IPTV system upgrade, collaborating with network teams to upgrade network infrastructure, increasing channel capacity by 30%
Migrated on-premises SQL database to AWS cloud native solution for high availability and disaster recovery
Led deployment of global IPTV system upgrade, collaborating with network teams to upgrade network infrastructure, increasing channel capacity by 30%
Planning & Collaboration
Plan and develop blueprints for the organization's 10 year plans, such as scalable video infrastructure, IP based conference and telecommunication infrastructure
Automated endpoint provisioning for 200+ devices using JAMF for Mac and WDS and Goverlan for Windows. Authored scripts (PowerShell and batch) for repetitive tasks
Used Terraform for infrastructure provisioning and version control, supporting consistent and repeatable deployments
Monitoring & Incident Management
Deployed monitoring stacks (Nagios, Grafana/Prometheus, IPS) and developed dashboards to enable proactive system health checks and reduce incident response time
Utilized ServiceNow to manage incidents, service requests, change approvals, and knowledge base documentation, following ITIL best practices, to support reliable service delivery
NHS Wales Royal Glamorgan Hospital
System Support
Llantrisant, UK
Administered and maintained enterprise systems, performing regular backups, updates, and fault resolution to ensure consistent uptime in high-demand environments
Designed and deployed web-based platform to improve internal workflow, working closely with stakeholders from planning through delivery
Installed, configured, and maintained hardware and network infrastructure including patching, diagnostics, and remote access setup ensuring scalable support across distributed teams
Collaborated with external technology vendors for system rollout, ongoing maintenance, and integration of specialized hardware and software platforms
Delivered IT support and training across critical departments; provided out-of-hours support to sustain 24/7 system availability
Education
Xiamen University
MSc Computer Science
Xiamen, China
Sheffield Hallam University
BSc Computer and Network Engineering (2:1)
Sheffield, UK